Cam Art Craft & Technology will endeavor to meet all your requirements with product availability and service, however if a product within your order is unavailable a substitute product will replace the product equal to or of greater value, however if there is no product available to replace the original the amount will be refunded to you and the order will be sent out
If however you have made payment via credit card, the amount paid for a product which is not available will be refunded to you.
Due to the high demand of online shopping, there may be times that a product will appear in stock as the system may take 1 – 2 days to update stock availability. Occasionally the products viewed on the website may vary to the image due to newly updated product ranges.
Please note: An online order can only be cancelled within 12 hours from the time the order was placed (time on the order confirmation) – this is only acceptable if the order has not yet been packed and despatched. If the order has been packed and should you wish to cancel the order after we have tried to offer you an alternative, there will be 20% re-stock charge excluding the delivery fee.
The customer is liable for items selected and purchased during an online order. If you require any changes please email [email protected]ch.com.au, if the order has not yet been despatched the staff with change the order and amend the price. Once and parcel has been despatched we do not refund or exchange.
Occasionally we may need to charge a higher postage amount due to the total weight of your items, bulkiness of items or other reasons. When reviewing your order, should additional charges need to be added we will contact you immediately.
Once the order has been confirmed, packed and payment has been cleared into our account, your order will be dispatched.
In the event that product is returned to us and a refund is issued, we will need to hold 20% of that total order excluding delivery for stock to be re-shelved.
Cam is renowned for Fast Delivery Australia Wide:
$8.00 exGST delivery per order(Conditions Apply)
ACT, NSW, SA, QLD:
$15.00 exGST delivery per order(Conditions Apply)
Please call for a quote on freight.
Cam endeavour to use the cheapest yet safe carrier so as to keep freight charge as low as possible
FREE DELIVERY FOR ORDERS OVER $300exGST(Conditions Apply)
*CONDITIONS: Remote areas in ALL STATES must call for quote.Oversized or heavy items must also be quoted for freight. For example: Clay, Paper Reams, Art Racks, Nylon Filling, Large Cardboard products, etc.